About the Playbook

Helping you find the best in evidence-based practices and promising approaches to improve care for people with complex health and social needs.


To improve the health outcomes and daily lives of individuals in the United States with the most complex care needs, six leading health care foundations — The Commonwealth FundThe John A. Hartford FoundationMilbank Memorial FundPeterson Center on Healthcarethe Robert Wood Johnson Foundation, and The SCAN Foundation — are working together to accelerate health system transformation.

This collaborative seeks to help health care organizations participating in value-based payment models, including accountable care organizations and Medicare Advantage Plans, adopt evidence-based interventions to improve outcomes and lower overall costs of care for people with complex needs.

The Better Care Playbook (the Playbook), led by the Institute for Healthcare Improvement (IHI) with support from the Center for Health Care Strategies (CHCS), represents one step toward this aim. It provides users with the best available knowledge about promising approaches to improve care for people with complex needs and encourages users to test best practices in their own care settings.

Not sure where to start? Visit the Playbook User’s Guide.


Learn More About the Playbook

The Playbook: How Do We Improve Care for People with Complex Medical, Behavioral Health, and Social Needs?


The Team Behind the Playbook

The Playbook is made possible by the following six health care foundations and led in partnership by IHI and CHCS. You can also learn more about the team members behind the Playbook.

The Commonwealth Fund
The Commonwealth Fund
The John A. Hartford Foundation
The John A. Hartford Foundation
Milbank Memorial Fund
Peterson Center on Healthcare
Peterson Center on Healthcare
Robert Wood Johnson Foundation
Robert Wood Johnson Foundation
The SCAN Foundation
The SCAN Foundation
Institute for Healthcare Improvement
Institute for Healthcare Improvement
Center for Health Care Strategies
Center for Health Care Stategies