About the Playbook

Helping you find the best in evidence-based practices and promising approaches to improve care for people with complex health and social needs.

To improve the health outcomes and daily lives of people in the U.S. with the most complex care needs, seven leading health care foundations — Arnold Ventures, The Commonwealth FundThe John A. Hartford Foundationthe Milbank Memorial FundPeterson Center on Healthcarethe Robert Wood Johnson Foundation, and The SCAN Foundation  — are working together to accelerate health system transformation.

This collaborative seeks to help health care organizations participating in value-based payment models — including accountable care organizations and Medicare Advantage plans — adopt evidence-based interventions to improve outcomes and lower overall costs of care for individuals with complex needs.

The Better Care Playbook (the Playbook), made possible through the Seven Foundation Collaborative and led by the Center for Health Care Strategies (CHCS), represents one step toward this aim. This online resource center provides health care stakeholders with the best available knowledge about promising approaches to improve care for people with complex needs and spread best practices.

The Playbook was launched in 2016 by the Institute for Healthcare Improvement (IHI) and led by the organization through 2019. IHI continues its commitment to developing and implementing systems that improve care for individuals with complex health and social needs


Learn More About the Playbook

This brief video highlights the challenges in finding information to enhance care for individuals with complex needs and the value of the Playbook in supporting complex care stakeholders.


The Team Behind the Playbook

The Playbook is made possible by the following health care foundations and led by CHCS. You can also learn more about the team members behind the Playbook, including the Playbook’s Advisory Group, which recently welcomed new members.