Addressing the Complex Needs of Older Adults through Strong Community-Based Organization and Health Plan Partnerships

Webinar
June 2023
Register

Date and Time: June 13, 2023, 2:00 – 3:00pm ET

Health care entities, community-based organizations (CBOs), and community care hubs like Area Agencies on Aging (AAAs) are increasingly partnering to deliver home- and community-based services and other evidence-based services for older adults, many of whom have chronic health conditions and disabilities. These partnerships can help address the health-related social needs of older adults, reduce health disparities, prevent unnecessary hospitalizations, and support older adults to remain in their homes as long as possible.

Despite the rise in these cross-sector partnerships, CBOs report difficulties in effectively entering into contracting relationships with the health care sector. This includes challenges in establishing clear scopes of service as well as obstacles impeding issues like billing, timely payment, and workflows.

This 60-minute Better Care Playbook webinar, made possible through support from the Seven Foundation Collaborative, will feature perspectives from program leaders and researchers on the value case for partnership, describe different partnership models, and highlight new resources to facilitate effective contracting to support adults of any age. The webinar will highlight one successful CBO-health plan partnership model to explore why they entered into a partnership, how they put their contract into practice, and outcomes of the partnership so far.

Presenters include Larke Recchie, Chief Executive Officer, Ohio Association of AAAs; Marisa Scala-Foley, Director, Aging and Disability Business Institute, USAging; Dr. Shantanu Agrawal, Chief Health Officer, Elevance Health; and Susan Rawlings Molina, Co-Founder and Chief Executive Officer, Ground Game Health. Ample opportunities will be available for participants to ask questions.  

CBOs, health plans and other interested stakeholders are invited to join this 60-minute event.

Agenda

I. Welcome and Introduction

Speaker: Diana Crumley, Senior Program Officer, Complex Care, CHCS

D. Crumley will welcome participants and provide a brief introduction on opportunities for CBOs to partner with health plans to support older adults with complex needs.

II. Value Case and Contracting Considerations of CBO-Health Plan Partnerships for Older Adults with Complex Needs

Speakers: Larke Recchie, Chief Executive Officer, Ohio Association of AAAs and Marisa Scala-Foley, Director, Aging and Disability Business Institute, USAging

Larke Recchie and Marisa Scala-Foley will discuss how and why CBOs partner with health plans and share practical information on how to get these partnerships established.

III. A CBO-Health Plan Partnership Model in Action

Speakers: Shantanu Agrawal, MD, MPhil, Chief Health Officer, Elevance Health; and Susan Rawlings Molina, Co-Founder and Chief Executive Officer, Ground Game Health

Dr. Shantanu Agrawal and Susan Rawlings Molina will describe their experience building effective CBO-health plan partnerships.

IV. Moderated Q&A 

Moderator: D. Crumley

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