Details recommendations from leaders in the complex care field for selecting measures as part of a strong value case.

Features the viewpoints of complex care leaders on how the pandemic and efforts to improve health equity have impacted their complex care business models.

Shares key themes from a panel discussion that explored how to translate research findings into decision making for complex care program design and improvements.

Details NCQA's person-driven outcome measures and how they can be used to improve care for people with complex health and social needs.

Features a conversation with Heidi Bossley and Keziah Imbeah, authors of the recently published Measuring Complexity report, who share insights into the findings and considerations for the field in adopting a more standardized approach to complex care measurement.