About the Playbook

To improve the health outcomes and daily lives of individuals in the United States with the most complex care needs, five foundations — The Commonwealth Fund, The John A. Hartford Foundation, Peterson Center on Healthcare, the Robert Wood Johnson Foundation, and The SCAN Foundation — are working together to accelerate health system transformation.

This collaborative seeks to help health care organizations participating in value-based payment models, including accountable care organizations (ACOs) and Medicare Advantage Plans, adopt evidence-based interventions to improve outcomes and lower overall costs of care for people with complex needs.

The Playbook, developed by the Institute for Healthcare Improvement, represents one step toward this aim. It provides users with the best available knowledge about promising approaches to improve care for people with complex needs and encourages users to test best practices in their own care settings.

Not sure where to start? Visit the User’s Guide to the Better Care Playbook.