Welcome to The Playbook: Better Care for People with Complex Needs. 

Five foundations have partnered with the Institute for Healthcare Improvement to develop this resource for health system leaders, payers, and policy makers who are seeking to learn more about high-need individuals and promising care approaches. Read more »

Key Questions

Find curated resources about promising approaches to improving care for people with complex needs.

Latest Resources

The Playbook offers guidance on identifying people with complex needs, case studies on promising approaches, information about the business case, and more.

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Whether you need a better understanding of this population or best practices to implement, we have resources to help.

Health System Leader
Health System Leader
Policy Maker
Policy Maker