Listening to Those Living with Chronic Conditions

Brief
Key Questions Answered
  • What do individuals with complex needs worry about?
Key Themes and Takeaways

This resource reports the findings from focus groups of adults with three or more health conditions that limit their ability to do things such as get out of bed, dress, or bathe themselves. It also includes findings from a focus group of caregivers.

  • People in the focus groups of adults with three or more health conditions reported concerns about affording prescriptions, timely access to engaged providers, transportation to appointments, frustrations with insurance, and not having enough help at home or a long-term plan for care.  
  • In response to the question of whether older adults were interested in engaging with technology, people in the focus groups reported online medical records and provider communication via online portals were helpful.
Authors
Jamie Ryan
Meredith Brown
Population Addressed
Frail Older Adults
People with Multiple Chronic Conditions
Level of Evidence
Expert Opinion
Uploaded to The Playbook