- What is trauma-informed care, and what are its benefits?
- How have successful organizations implemented such an approach?
This resource provides an overview of trauma-informed care, mainly through a webinar presentation from two organizations that practice it: CareOregon in Oregon, and Camden Coalition of Healthcare Providers in New Jersey. A transcript of the webinar is also available.
- Trauma-informed care shifts from a perspective that asks, “What is wrong with you?” to one that asks, “What has happened to you?” It recognizes that many people with complex needs have a history of trauma.
- It’s essential to implement the principles of trauma-informed care at both the organizational level and the clinical level.
- Principles of trauma-informed care include creating safety (physical and emotional), trusting relationships, and predictability.
- Trauma-informed care has roots in harm reduction, unconditional positive regard, and motivational interviewing. At its heart is the concept of acceptance and support of a person regardless of what the person says or does.
- The caring attitude must be extended to staff as well as patients. Promising approaches include a mental health benefit for staff and tuition reimbursement, which can be used for unconventional classes like mindfulness meditation training.