Digital Health Innovation Super-Utilizer Challenge: Themes and Lessons

Rebecca Sax
February 2016

This resource describes opportunities to use digital health products for high-need, high-cost populations. It summarizes the results of the Super-Utilizer Health Innovation Challenge, run by the Center for Health Care Strategies, Inc. (CHCS), which solicited ideas for digital health products tailored for persons with complex needs.

  • Digital health products have proliferated in the last few years, but few target low-income, high-need, high-cost individuals or their care teams.
  • At the same time, smartphone ownership is rising among lower-income individuals, and health care reform is also facilitating payment models that can provide incentives for preventive health.
  • Most entries to the Challenge addressed chronic disease management, including tools to facilitate communication between providers, patients, and care managers.
  • Other entries addressed access to resources, such as apps to support healthy eating and finding addiction support groups.
  • Innovations submitted to the Challenge generally served at least one of three functions: remote monitoring, behavior change, or predictive modeling.
  • Three winners were chosen: AdhereTech’s smart pill bottles; A-CHESS, an addiction relapse prevention app; and Wellth, a mobile app that provides financial incentives that reward healthy behavior.
  • The next Challenge launched by CHCS will create opportunities for health systems and developers to pilot tools.
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