Care Redesign Guide: Better Health and Lower Costs for People with Complex Needs

Authors
Catherine Craig
Cory Sevin
Aricca Van Citters
Implementation Tool

This resource offers a structured improvement process for redesigning care for people with complex needs and high health care costs.

  • This guide harvests the experience of over 200 organizations who have worked with the Institute for Healthcare Improvement (IHI) in the Triple Aim Improvement Community and the Better Health and Lower Costs for Patients with Complex Needs Collaborative.
  • This resource includes six modules to drive care redesign for people with complex needs and high health care costs: choosing your population; identifying individuals; revolutionizing patient engagement; developing a care model; strengthening partnerships; and executing successful changes.
  • Each module describes a summary of effective implementation methods as well as core recommendations, lessons from the field, and links to resources from IHI and national exemplars. 
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