Resources

This resource is a toolkit highlighting innovative care coordination strategies used by Medicare ACOs.

This resource is a study evaluating an alternative in-hospital assessment to determine the need for continuing care after discharge.

This resource builds on the seminal Home Alone study, the first national examination at how family caregivers manage medical and nursing tasks. Major findi

This resource offers a variety of materials about “personas” for different segments of the high-need patient population.

This resource provides an evaluation of a health system’s outpatient complex case management (OPCM) program and examines whether OPCM lowers service utilization and he

This resource assesses the characteristics and health care utilization of high-cost patients and compares high-cost patients across payers and countries, based on a systemat

This resource analyzes the drivers of cost for Medicare-Medicaid beneficiaries, particularly looking at the differences between persistent and transient high costs.

This resource shares 10 questions that California’s Medicaid managed care plans are now required to ask patients about their social and functional needs.

This resource describes observations about root causes of high care utilization that emerged from a four-year intervention in a large population of patients with complex needs.

Since 2015, the Peterson Center on Healthcare has been working to improve the quality and lower the cost of care for high-need, high-cost patients.

This resource is the product of a collaborative assessment on strategies for better serving high-need patients convened by the National Academy of Medicine (NAM).

The Commonwealth Fund surveyed patients with complex needs from June to September of 2016, and an analysis of the results reveals that the health care system is failing to meet these patients’ need