A User’s Guide to the Better Care Playbook

Welcome to the Better Care Playbook. Here we’ll introduce you to the Playbook and suggest some ways to get the most out of it.

The Better Care Playbook is part of an effort led by six national foundations to offer you the latest information and resources on how to provide better care for people with complex medical, behavioral health, and social needs. The rapidly evolving policy and payment environment is creating considerable pressure to change, and change fast. The Playbook is designed to give you the practical answers you need to get started or accelerate your work in addressing this critical problem.

To that end, the Playbook offers a highly curated set of resources, including peer-reviewed journal articles, case studies, step-by-step guides, and practical tips. These resources and tools are designed to help health care organizations improve care for people with complex needs.

Here are four ways to find the information you need:

1. By Key Questions

Experts at the Institute for Healthcare Improvement have sorted the literature on people with complex needs into four questions that users most often asked:

2. By Your Role 

Under “I am a…” you can find resources specifically geared toward: 

3. By Population Served

Under “I want better care for…” we’ve adapted a segmentation strategy created by the National Academy of Medicine to curate resources by which population they pertain to, including:

4. By Search 

Type your topic into the search bar and scan the entire site.

Get Updates

To stay up-to-date on the latest evidence-based practices and promising approaches to improve care for people with complex health and social needs, sign up for email updates.

We’d love your feedback on how we can better help you on your journey to improve health and lower costs. Send us an e-mail.