Digital Health Innovation Super-Utilizer Challenge: Themes and Lessons

Brief
Key Questions Answered
  • What are the opportunities to create digital health products for persons with complex needs?
  • What are some examples of promising ideas?
Key Themes and Takeaways

This resource describes opportunities to use digital health products for high-need, high-cost populations. It summarizes the results of the Super-Utilizer Health Innovation Challenge, run by the Center for Health Care Strategies, Inc. (CHCS), which solicited ideas for digital health products tailored for persons with complex needs.

  • Digital health products have proliferated in the last few years, but few target low-income, high-need, high-cost individuals or their care teams.
  • At the same time, smartphone ownership is rising among lower-income individuals, and health care reform is also facilitating payment models that can provide incentives for preventive health.
  • Most entries to the Challenge addressed chronic disease management, including tools to facilitate communication between providers, patients, and care managers.
  • Other entries addressed access to resources, such as apps to support healthy eating and finding addiction support groups.
  • Innovations submitted to the Challenge generally served at least one of three functions: remote monitoring, behavior change, or predictive modeling.
  • Three winners were chosen: AdhereTech’s smart pill bottles; A-CHESS, an addiction relapse prevention app; and Wellth, a mobile app that provides financial incentives that reward healthy behavior.
  • The next Challenge launched by CHCS will create opportunities for health systems and developers to pilot tools.
Authors
Rebecca Sax
Population Addressed
People with Multiple Chronic Conditions
People with Behavioral Health and Social Needs
Level of Evidence
Expert Opinion
Uploaded to The Playbook